I’ve been thinking about what a phenomenal leader Blake Nordstrom was. He gave a master class in associate recognition once while I was working at Nordstrom corporate. One quarter, we were recognizing 8 associates on my team with significant milestone anniversary dates (greater than 20 years). After the meeting agenda was complete – Blake stood up from the audience and asked all 8 to come back to the front of the room. He then thanked each of them individually and shared a personal memory relevant to each of their stories. He was a great man and an inspiration.

Teresa Lembeck Frost